FAQ

FREQUENTLY ASKED QUESTIONS

Do you still have questions? Making a decision to reach out for help can be difficult.

On this FAQ page, we have tried to include the most frequently asked questions. Please click on the questions in order to read the answers.

If your question is not addressed here or if you still have more questions, please do not hesitate to contact us.


I’m concerned about the well-being of my loved one, what should I do?

We deliver empathetic support and provide evidenced based guidance on how to improve your own well-being and outlook, while positively influencing your loved one to seek treatment.  Learn more about our counseling for family and concerned significant others.

How do I get started?

We provide a free 20-minute phone consultation to help provide guidance and available resources for you or your loved one.   Learn about our consultation services

What happens when I start receiving professional support?

After an initial assessment, we will work together to determine the best approach to achieve your goals.   Learn more about our individual counseling services and group workshops

What can I expect to learn in treatment?

Each client will engage in a thorough assessment during their first session, which helps us understand your personal goals and reasons for seeking treatment.  We then develop a personalized treatment plan based on your goals and objectives, which guides our treatment approach.  Common themes we cover—though not an exhaustive list—include, how to cope with and manage urges, tools to maintain motivation throughout recovery, how to navigate successfully through high risk situations, problem solving skills, techniques to challenge habitual thought patterns, ways to manage thoughts, feelings and emotions, value identification, and various life skills such as budgeting, healthy communication techniques and the benefits of self-care.

We anticipate after your first session you walk away with a sense of confidence and hope that our services and treatment plan can be beneficial for you achieving your goals.

How long does treatment last?

The average length of treatment varies depending on one’s needs, goals and their purpose for seeking treatment.  Some clients benefit from weekly sessions over the course of a few months, others require ongoing intermittent support that can be tapered down or increased based on their individual needs.  Unlike most traditional outpatient services, which have a set timeframe with no option to increase or decrease session frequency, we can accommodate those seeking short-term or long-term support and tailor session frequencies based on your needs.  Some clients choose to have one weekly session, and others choose multiple weekly sessions with daily check in phone calls.  We will help you identify which approach most aligns with your short and long-term goals of recovery.

How is my progress monitored?

Before each session you will prompted to complete a short assessment so we can quantitatively track your progress regarding overall mood, new habit formation, cravings, engagement in addictive behaviors and potential withdrawal symptoms.  This aids us in visibly tracking your improvement and the severity/frequency of your symptoms on a regular basis, in order for us to collaboratively make adjustments as necessary.

I’m struggling in my environment, how can intensive recovery support help?

We can provide intensive on-site guidance to help you manage high risk situations in “real-time”.  Learn more about our Intensive Out-Patient Counseling

Do you offer weekend or evening appointments?

Yes. We offer addiction counseling services both in person and via secure video or phone sessions Monday through Saturday and at times on Sundays. Sessions with Dr. Passaro are available upon request and in person only.

Does psychotherapy via the Internet work?

For the first time, clinical researchers from the University of Zurich have studied whether online psychotherapy and conventional face-to-face therapy are equally effective in experiments.” Psychotherapy via the internet as good as if not better than face-to-face consultations (Article)

“Researchers compared home-delivered prolonged exposure therapy – which helps patients confront memories and situations that trigger their symptoms – to the same treatment given in U.S. Veterans Affairs clinics, and found no difference in effectiveness.” Telemedicine No Less Effective Then In-Person Therapy (Article)

“The University of Florida’s Counseling & Wellness Center has launched a novel program that provides therapy to patients with anxiety disorders — all over a computer screen. The Therapy Assisted Online (TAO) program, started in the fall, has had staggering results, showing that it is, so far, more successful than individual or group therapy sessions offered face to face.” University finding great success with online anxiety treatment (Article)

“Cognitive behavior therapy (CBT) delivered online is effective for treating depression in adults concludes a new meta-analysis presented at the Annual Meeting of the American Psychiatric Association in San Diego.” New Research: Cognitive Behavioral Therapy Delivered Online Effective for Treating Depression (Article)

Are video and phone sessions an effective form of treatment?

There is a growing body of research suggesting video and phone counseling can be as or more effective then face-to-face sessions. 

Do you provide sober living or residential treatment?

We are considered out-patient individual counseling which provides either face-to-face, video or phone sessions while you continue to reside at a place of your choosing. If during your assessment we determine that you need more intensive treatment, such as partial hospitalization or inpatient care, we will refer you to a more appropriate setting.

What do I do if I need a legal assessment for work, child custody, probation, or for court?

We provide compassionate, ethical, and objective evaluations, assessments, and counseling which fulfill court requirements.  Learn more about our assessments and evaluations for court, licensing boards and employers.

Do you accept insurance?

If you have a PPO insurance plan with out-of-network benefits, you may be able to receive full, or partial reimbursement for some of our services.  You may want to contact your insurance provider to inquire how much your plan will reimburse for out-of-network individual addiction counseling.


For more information?